Customer Care

Lost & Found

Call 763-592-6481 for our Lost & Found department. We will make every effort to locate your cab to retrieve your belongings in a timely matter.

Passenger’s Bill of Rights

As a passenger in our taxicab, you are entitled to the following:

• A driver that speaks and understands English clearly
• A knowledgeable driver that will take you to your destination by the most efficient route
• A driver that practices good hygiene
• A polite and respectful driver
• That while your taxi is in motion, the driver refrains from talking on a cell phone (including hands-free devices) or text messaging.
• A safe, well-maintained taxi with operating heat and air conditioning
• A passenger compartment free of litter and personal items of the driver that restrict seating comfort.
• An accurate charge for the ride provided and a receipt for the transaction (if requested)

If you feel your Passenger’s Bill of Rights was not met, please call 763-592-6482.

Testimonials

Call Airport Taxi for everything. Don’t waste your time (or frustration) with another taxi company. Learn from my mistakes!!! Your call gets answered right away when you call, and your cab is always on time. The drivers are friendly and they are required to keep their cars clean inside and out.
- Posted by Tandy25 on 01/23/2009 (yellowpages.com)

The (Airport Taxi) driver was very polite, clean van and was on time. Truth is he was early which was better. Will take again and recommend to others
- Posted by Erzsi - 11/16/2008 (dexknows.com)

Please send a HUGE thank you to the (Airport Taxi) driver whom dropped off my credit card back to me onSaturday morning which had been left in one of your vans. I am very grateful for the great service I received.
- Julia W. – 8/29/2009 (e-mail)

All drivers gladly accept credit & debit cards